{"id":162577,"date":"2022-11-29T22:55:39","date_gmt":"2022-11-29T22:55:39","guid":{"rendered":"https:\/\/protokolhukuk.com\/mesafeli-sozlesmeler-yonetmeliginde-yapilan-degisiklikler-2\/"},"modified":"2022-11-29T22:55:39","modified_gmt":"2022-11-29T22:55:39","slug":"mesafeli-sozlesmeler-yonetmeliginde-yapilan-degisiklikler-2","status":"publish","type":"post","link":"https:\/\/protokolhukuk.com\/ru\/mesafeli-sozlesmeler-yonetmeliginde-yapilan-degisiklikler-2\/","title":{"rendered":"Mesafeli S\u00f6zle\u015fmeler Y\u00f6netmeli\u011finde Yap\u0131lan De\u011fi\u015fiklikler"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"162577\" class=\"elementor elementor-162577 elementor-55636\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-834e74a elementor-section-boxed elementor-section-height-default elementor-section-height-default exad-glass-effect-no exad-sticky-section-no\" data-id=\"834e74a\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-16f4e59 exad-glass-effect-no exad-sticky-section-no\" data-id=\"16f4e59\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e0d92cd exad-sticky-section-no exad-glass-effect-no elementor-widget elementor-widget-text-editor\" data-id=\"e0d92cd\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.23.0 - 05-08-2024 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p style=\"text-align: right;\"><strong>PR \u2013 M &#8212; 029<\/strong><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a2bfc1c exad-sticky-section-no exad-glass-effect-no elementor-widget elementor-widget-text-editor\" data-id=\"a2bfc1c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Mesafeli s\u00f6zle\u015fmeler, t\u00fcketici s\u00f6zle\u015fmelerinin kapsam\u0131nda bulunan bir s\u00f6zle\u015fme t\u00fcr\u00fcd\u00fcr. Mesafeli s\u00f6zle\u015fmeler yaz\u0131l\u0131, g\u00f6rsel, telefon ve elektronik ortamda veya di\u011fer ileti\u015fim ara\u00e7lar\u0131 kullan\u0131larak ve t\u00fcketicilerle kar\u015f\u0131 kar\u015f\u0131ya gelinmeksizin yap\u0131lan ve mal\u0131n veya hizmetin t\u00fcketiciye an\u0131nda veya sonradan teslimi veya ifas\u0131 kararla\u015ft\u0131r\u0131lan s\u00f6zle\u015fmelerdir.<\/p><p>29188 say\u0131l\u0131 Mesafeli S\u00f6zle\u015fmeler Y\u00f6netmeli\u011fi\u2019nin \u2018Tan\u0131mlar\u2019 ba\u015fl\u0131kl\u0131 4.maddesinde mesafeli s\u00f6zle\u015fmeler tan\u0131mlanm\u0131\u015ft\u0131r. Bu tan\u0131ma g\u00f6re, sat\u0131c\u0131 veya sa\u011flay\u0131c\u0131 ile t\u00fcketicinin e\u015f zamanl\u0131 fiziksel varl\u0131\u011f\u0131 olmaks\u0131z\u0131n, mal veya hizmetlerin uzaktan pazarlanmas\u0131na y\u00f6nelik olarak olu\u015fturulmu\u015f bir sistem \u00e7er\u00e7evesinde, taraflar aras\u0131nda s\u00f6zle\u015fmenin kuruldu\u011fu ana kadar ve kuruldu\u011fu an da d\u00e2hil olmak \u00fczere uzaktan ileti\u015fim ara\u00e7lar\u0131n\u0131n kullan\u0131lmas\u0131 suretiyle kurulan s\u00f6zle\u015fmelere mesafeli s\u00f6zle\u015fme denilmektedir. Mesafeli s\u00f6zle\u015fmeler, isimli veya isimsiz s\u00f6zle\u015fme \u015feklinde kurulabilir. Mesafeli s\u00f6zle\u015fmelerin, e-ticaret d\u0131\u015f\u0131nda da, t\u00fcketici ve al\u0131c\u0131n\u0131n e\u015f zamanl\u0131 fiziki olarak bulunmad\u0131\u011f\u0131 uzaktan ileti\u015fim arac\u0131 kullan\u0131lan her durumda kurulmas\u0131 m\u00fcmk\u00fcnd\u00fcr.\u00a0<\/p><p>Mesafeli s\u00f6zle\u015fmelerde t\u00fcketici ile sat\u0131c\u0131n\u0131n bizzat kar\u015f\u0131 kar\u015f\u0131ya gelmemesi ve t\u00fcketicinin s\u00f6zle\u015fme konusunu inceleme f\u0131rsat\u0131na eri\u015fememesi sebebi ile t\u00fcketicinin korunmas\u0131 gereklili\u011fi g\u00fcndeme gelmektedir. Bu sebep ile t\u00fcketiciyi bilgilendirme y\u00fck\u00fcml\u00fcl\u00fc\u011f\u00fc olduk\u00e7a \u00f6nem arz etmektedir. T\u00fcketici, mal\u0131 sat\u0131n almadan \u00f6nce bilgilendirilerek hem tekrar d\u00fc\u015f\u00fcnebilmesine f\u0131rsat yarat\u0131lm\u0131\u015f olur hem de sahip oldu\u011fu haklar bak\u0131m\u0131ndan bilin\u00e7lendirilir.<\/p><p>Bahsedilen bu sebeplerden \u00f6t\u00fcr\u00fc, kanun koyucu t\u00fcketiciyi korumak amac\u0131 ile Mesafeli Sat\u0131\u015f S\u00f6zle\u015fmelerinde baz\u0131 haklar d\u00fczenlemi\u015ftir. T\u00fcketicinin sahip oldu\u011fu haklar ise \u015funlard\u0131r; sat\u0131c\u0131 veya sa\u011flay\u0131c\u0131n\u0131n t\u00fcketiciye \u00f6n bilgilendirme y\u00fck\u00fcml\u00fcl\u00fc\u011f\u00fcn\u00fcn bulunmas\u0131, mesafeli s\u00f6zle\u015fmeden cayma hakk\u0131, mesafeli sat\u0131\u015f s\u00f6zle\u015fmesi ifas\u0131 ve al\u0131nan \u00fcr\u00fcn veya hizmetin teslimi hakk\u0131, mal\u0131n ta\u015f\u0131nmas\u0131 s\u0131ras\u0131nda zarar g\u00f6rmesi halinde meydana gelen zarardan sat\u0131c\u0131n\u0131n sorumlu olmas\u0131.<\/p><p>T\u00fcketici, mesafeli s\u00f6zle\u015fmeyi ya da buna kar\u015f\u0131l\u0131k gelen herhangi bir teklifi kabul etmeden \u00f6nce ayr\u0131nt\u0131lar\u0131 y\u00f6netmelikte belirlenen hususlarda ve sipari\u015fi onayland\u0131\u011f\u0131 takdirde \u00f6deme y\u00fck\u00fcml\u00fcl\u00fc\u011f\u00fc alt\u0131na girece\u011fi konusunda a\u00e7\u0131k ve anla\u015f\u0131l\u0131r \u015fekilde sat\u0131c\u0131 veya sa\u011flay\u0131c\u0131 taraf\u0131ndan bilgilendirilir. T\u00fcketicinin bilgilendirildi\u011fine ili\u015fkin ispat y\u00fck\u00fc sat\u0131c\u0131 veya sa\u011flay\u0131c\u0131ya aittir.<\/p><p>T\u00fcketiciye verilen haklar aras\u0131nda en \u00f6nemlilerinden biri olan cayma hakk\u0131n\u0131n detaylar\u0131na girecek olursak;<\/p><p>28.05.2014 tarihinde y\u00fcr\u00fcrl\u00fc\u011fe giren 6502 say\u0131l\u0131 T\u00fcketicinin Korunmas\u0131 Hakk\u0131nda Kanunun (TKHK) as\u0131l amac\u0131 t\u00fcketici nezdinde toplumun \u00e7\u0131karlar\u0131n\u0131 korumakt\u0131r ve bu sebeple h\u00fck\u00fcmleri emredici niteliktedir. \u0130lgili kanun kapsam\u0131nda \u201ct\u00fcketicinin cayma hakk\u0131\u201d 18. Maddesinde d\u00fczenlenmi\u015ftir. \u0130lgili maddeden \u00e7\u0131kart\u0131lan sonuca g\u00f6re, sat\u0131c\u0131n\u0131n iade hakk\u0131 tan\u0131mamakta veya iade s\u00fcresini takdir etmekte hakk\u0131 bulunmaktad\u0131r. Ay\u0131pl\u0131 mal olmas\u0131 durumu ise ayr\u0131 tutulmal\u0131d\u0131r zira ay\u0131pl\u0131 mallar y\u00f6n\u00fcnden BK 219 vd. h\u00fck\u00fcmlerine bak\u0131lmas\u0131 gerekmektedir.<\/p><p>T\u00fcketicinin haklar\u0131 ile ilgili \u00f6nemli de\u011fi\u015fiklikler yap\u0131ld\u0131. T\u00fcketicinin Korunmas\u0131 Hakk\u0131nda Kanun\u2019da yap\u0131lan de\u011fi\u015fiklikler 01.10.2022 tarihi itibari ile y\u00fcr\u00fcrl\u00fc\u011fe girdi. \u0130lgili kanunda yap\u0131lan de\u011fi\u015fikliklere paralel olarak 23.08.2022 tarihli ve 31932 say\u0131l\u0131 Resmi Gazete\u2019de, Mesafeli S\u00f6zle\u015fmeler Y\u00f6netmeli\u011fi\u2019ne dair yeni de\u011fi\u015fiklikler yap\u0131ld\u0131\u011f\u0131 a\u00e7\u0131kland\u0131. Y\u00f6netmelikteki de\u011fi\u015fiklikler 01.10.2022 tarihinde y\u00fcr\u00fcrl\u00fc\u011fe girdi.<\/p><p>Mesafeli S\u00f6zle\u015fmeler Y\u00f6netmeli\u011fi\u2019ndeki ilgili de\u011fi\u015fikliklerden biri; t\u00fcketiciye teslimi yap\u0131lm\u0131\u015f olan cep telefonu, ak\u0131ll\u0131 saat, tablet ve bilgisayarlara ili\u015fkin s\u00f6zle\u015fmeler, Karayollar\u0131 Trafik Kanununa g\u00f6re tescili zorunlu olan ta\u015f\u0131n\u0131rlar, canl\u0131 m\u00fczayede \u015feklinde a\u00e7\u0131k art\u0131rma yoluyla akdedilen s\u00f6zle\u015fmeler, tan\u0131tma ve kullanma k\u0131lavuzunda sat\u0131c\u0131 veya yetkili servis taraf\u0131ndan kurulum veya montaj\u0131n\u0131n yap\u0131laca\u011f\u0131 belirtilen mallardan kurulum ya da montaj\u0131 yap\u0131lanlara ili\u015fkin s\u00f6zle\u015fmeler mesafeli s\u00f6zle\u015fmeler arac\u0131l\u0131\u011f\u0131 ile ger\u00e7ekle\u015ftirilmesi durumunda, t\u00fcketiciler gerek\u00e7e g\u00f6stermeden ve cezai \u015fart \u00f6demeksizin cayma hakk\u0131 kullanamayacaklard\u0131r.<\/p><p>Mesafeli s\u00f6zle\u015fmeler y\u00f6netmeli\u011fine g\u00f6re t\u00fcketici, \u00fcr\u00fcn\u00fc iade etmek istedi\u011finde \u00fcr\u00fcn\u00fc sat\u0131c\u0131ya g\u00f6nderme s\u00fcresi, cayma bildiriminin yap\u0131ld\u0131\u011f\u0131 tarihten itibaren 14 g\u00fcnd\u00fcr. \u00a0Yap\u0131lan de\u011fi\u015fiklikler ile birlikte art\u0131k t\u00fcketici, cayma hakk\u0131n\u0131 kullanacak ise ortaya \u00e7\u0131kan iade masraflar\u0131n\u0131n mesafeli s\u00f6zle\u015fmede kararla\u015ft\u0131r\u0131lmas\u0131 imk\u00e2n\u0131 getirildi. \u0130ade ve cayma konular\u0131nda t\u00fcketicinin \u00f6nceden tam ve do\u011fru \u015fekilde bilgilendirilmesi gerekmektedir.<\/p><p>Yap\u0131lan bir di\u011fer de\u011fi\u015fiklik ise; sipari\u015f konusu mal ya da hizmetin yerine getirilmesinin imk\u00e2ns\u0131zla\u015ft\u0131\u011f\u0131 hallerde sat\u0131c\u0131, 3 g\u00fcn i\u00e7erisinde t\u00fcketiciye yaz\u0131l\u0131 olarak bildirim yapmas\u0131 gerekecek. Teslimat masraflar\u0131 da d\u00e2hil olmak \u00fczere tahsil edilen t\u00fcm \u00f6demeler, bildirim tarihinden itibaren en ge\u00e7 14 g\u00fcn i\u00e7erisinde iade edilecek.<\/p><p><\/p><p>T\u00fcketici, \u00f6n bilgilendirmede kararla\u015ft\u0131r\u0131lmas\u0131 kayd\u0131 ile ve sat\u0131c\u0131n\u0131n \u00f6ng\u00f6rd\u00fc\u011f\u00fc ta\u015f\u0131y\u0131c\u0131yla iadesinde tutara yer verilmesi durumunda teslimat masraflar\u0131n\u0131 ge\u00e7memek \u00fczere iade masraf\u0131n\u0131 kar\u015f\u0131lamak ile y\u00fck\u00fcml\u00fc olacak. Fakat t\u00fcketiciye teslim edilmi\u015f olan mal\u0131n Kanun\u2019un 8. Md. kapsam\u0131nda ay\u0131pl\u0131 olmas\u0131 halinde t\u00fcketici iadeye ili\u015fkin masraflardan sorumlu tutulamayacak.\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p style=\"text-align: right;\">\u00a0\u00a0 29.11.2022<\/p><p style=\"text-align: right;\"><strong><em>Meltem G\u00f6nc\u00fco\u011flu<\/em><\/strong><\/p><p style=\"text-align: right;\"><em>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Stajyer Avukat<\/em><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>PR \u2013 M &#8212; 029 Mesafeli s\u00f6zle\u015fmeler, t\u00fcketici s\u00f6zle\u015fmelerinin kapsam\u0131nda bulunan bir s\u00f6zle\u015fme t\u00fcr\u00fcd\u00fcr. Mesafeli s\u00f6zle\u015fmeler yaz\u0131l\u0131, g\u00f6rsel, telefon ve elektronik ortamda veya di\u011fer ileti\u015fim ara\u00e7lar\u0131 kullan\u0131larak ve t\u00fcketicilerle kar\u015f\u0131 kar\u015f\u0131ya gelinmeksizin yap\u0131lan ve mal\u0131n veya hizmetin t\u00fcketiciye an\u0131nda veya sonradan teslimi veya ifas\u0131 kararla\u015ft\u0131r\u0131lan s\u00f6zle\u015fmelerdir. 29188 say\u0131l\u0131 Mesafeli S\u00f6zle\u015fmeler Y\u00f6netmeli\u011fi\u2019nin \u2018Tan\u0131mlar\u2019 ba\u015fl\u0131kl\u0131 4.maddesinde mesafeli [&hellip;]<\/p>\n","protected":false},"author":7,"featured_media":77937,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"ub_ctt_via":"","_joinchat":[],"footnotes":""},"categories":[325,326],"tags":[327],"class_list":["post-162577","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-articles-ru-2","category-makaleler-ru","tag-etiket-ru-2"],"aioseo_notices":[],"featured_image_src":"https:\/\/protokolhukuk.com\/wp-content\/uploads\/2024\/01\/MAKALELER.png","author_info":{"display_name":"Meltem G\u00f6nc\u00fco\u011flu","author_link":"https:\/\/protokolhukuk.com\/ru\/author\/meltemgoncuoglu\/"},"_links":{"self":[{"href":"https:\/\/protokolhukuk.com\/ru\/wp-json\/wp\/v2\/posts\/162577","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/protokolhukuk.com\/ru\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/protokolhukuk.com\/ru\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/protokolhukuk.com\/ru\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/protokolhukuk.com\/ru\/wp-json\/wp\/v2\/comments?post=162577"}],"version-history":[{"count":0,"href":"https:\/\/protokolhukuk.com\/ru\/wp-json\/wp\/v2\/posts\/162577\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/protokolhukuk.com\/ru\/wp-json\/wp\/v2\/media\/77937"}],"wp:attachment":[{"href":"https:\/\/protokolhukuk.com\/ru\/wp-json\/wp\/v2\/media?parent=162577"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/protokolhukuk.com\/ru\/wp-json\/wp\/v2\/categories?post=162577"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/protokolhukuk.com\/ru\/wp-json\/wp\/v2\/tags?post=162577"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}